Do you have a complaint about the service you are receiving at Monica Place? Complaints may be made verbally or in writing. Please follow the steps below:
Try talking to staff. If you do not feel comfortable discussing the issue with staff or your complaint is not resolved, you can bring your complaint to a trusted member of Monica Place’s Management Team.
Your complaint will be acknowledged within 24 hours.
Still unhappy? you can direct your complaint to the Executive Director by calling 519-743-0291 or by email at jenniferb@monicaplace.ca